What if the recipient's name doesn't match the bank account?

Banks reject transfers where the account holder name doesn't match what was submitted, which is the single most common cause of a returned transfer.

Payvio checks the name against the bank before you confirm a send. If it flags a mismatch, double-check the spelling matches their bank ID exactly — nicknames, middle names, or married names are the usual culprits.

If the name is correct and it still flags, contact us — some smaller banks don't support real-time verification and need manual review, which takes under a business day.